FAQ

Website Related Questions

How much does a new website cost?

There’s not one single answer to this question. A website design is quoted based on the needs of each individual project. Every website is unique and requires different components; we design and develop custom websites specifically for your small business. We’ll ask a lot of questions, assess your needs, and give you a quote based on that assessment. Most of our sites run in the Rs.20,000 – Rs.35,000 range, but can be more or less depending on needs.

How long will it take to get a new website?

On average, we shoot for a six to eight week turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.

Will you maintain my site for me?

We can! We provide on-going support for many of our clients.

How much input do I have in the process?

A lot! Your input and feedback is crucial to this process. We’ll start with a lot of questions about your needs, your likes, your wants and work with you to develop just the right look and functionality.

ERP Related Questions

What is ERP? What does ERP mean?

ERP stands for "Enterprise Resource Planning". The definition of enterprise resource planning is an integrated software solution used to manage a company's resources. ERP systems integrate all business management functions, including planning, inventory/materials management, engineering, order processing, manufacturing, purchasing, accounting and finance, human resources, and more.

 We don’t know what we need. Can you help us define our ERP requirements?

Making the right choice may seem daunting. But it doesn’t have to be. If you need help developing a list of requirements, find a vendor that knows your industry and market and has customers similar to your business. Once you have a list of requirements, you can then gather responses and start the comparison process.

What are the benefits of an ERP System?

The benefits derived from ERP can far outweigh the costs of the system, providing that the system is selected carefully and is appropriate for your company from a feature, cost, and technology standpoint. Some of the benefits realized are:
  • A single integrated system
  • Streamlining processes and workflows
  • Reduce redundant data entry and processes
  • Establish uniform processes that are based on recognized best business practices
  • Information sharing across departments
  • Improved access to information
  • Improved workflow and efficiency
  • Improved customer satisfaction based on improved on-time delivery, increased quality, shortened delivery times
  • Reduced inventory costs resulting from better planning, tracking and forecasting of requirements
  • Turn collections faster based on better visibility into accounts and fewer billing and/or delivery errors
  • Decrease in vendor pricing by taking better advantage of quotation comparison and tracking vendor performance
  • Track actual costs of activities and perform activity based costing
  • Provide a consolidated picture of sales, inventory and receivables
An ERP system provides the solid operational backbone manufacturers and distributors need to improve the volume of production and fulfillment of orders while reducing costs. By optimizing your manufacturing and distribution operations with ERP, you'll also be able to focus on new business opportunities.

Do I need an  ERP?

Below are the indications that you need a new ERP now:
  • Increasing customer complaints about poor service
  • Using Manual and multiple systems for the same task
  • Failing to get accurate, up-to-date information for decision-making
  • Using handwritten notes as it's easier to jot it down than use the current system
  • Having to enter the same data into more than one system
  • Inability to expand the business due to limitations of current information system
  • Lost or corrupted data
  • Dependency on others for completion of your task

Advantages

Customized to your Business Requirements Although the basic operation model is standard in every industry vertical, there are exceptions that make yours' unique. We limit the scope of the implementation to the module(s) needed to meet your operational goals and customize to meet your precise business requirements. Solution within your Budget SophiaERP specializes and caters to business requirements of small and medium scale enterprises (SME). Consequently, low cost of ownership and maintenance is the defining element of our product. The modules, routines and reports are customized to meet your precise business requirements. Quality is our hallmark and we guarantee the satisfaction of our clients. Advanced Analytics Features such as Predefined Reports, Pivot Tables for data analysis, Report Writer for customized reports, Document Designer for preferred layout, and Multi-Company to maintain accounts of your subsidiary, help the management team organize data points and access advanced analytical functions to track key metrics. Built-in controls SophiaERP also allows configuration of appropriate validation and controls to minimize costs and optimize productivity. For example, expense limitations, customized approval workflows, audit tracking on transactions. User Friendly Customizable dashboard and favorites window for your ease-in-use. Client Server Architecture Technology The 3-tier architecture provides high level security in terms of data management and grouping access rights. High data processing speed provides the ultimate working experience. Location Independent Application Multi-location data synchronization allows updated information at any given point of time.